Anyone who hasn't been in for 90 days isn't churned.
They're just waiting for a reason to come back. Reactivation is the cheapest acquisition channel a wellness practice has — and almost nobody runs it.
The Builder generates a three-touch sequence for the exact lapse window your client is in, in the voice of your business type. Send it as-is or personalize in five minutes.
Open the Builder →The data is brutal: a client who's been gone for 60 days is 4× more likely to come back than a brand-new prospect is to convert. But most practices never reach out — by the time the client crosses 120 days, they've quietly switched providers and you'll never know.
A workflow you can run today.
Campaign Builder
Drop in your business name, primary service, discount %, provider name, and booking link. Get a complete three-touch sequence tailored to the client's lapse window.
36 Templates Across 4 Business Types
Three sequences (60-day, 90-day, 120-day) × four practice types (chiropractic, med spa / esthetics, massage / bodywork, therapy / counseling). Each sequence is three messages with distinct voicing.
Tone scales with the gap
60-day sequences are gentle reminders. 90-day adds the value framing — why the gap matters. 120-day is the last meaningful effort, with a real incentive on touch 3 only.
SMS + email versions
Both formats for every message, with copy buttons. Drop into your CRM, Mindbody, Booker, Vagaro, or any SMS tool. No integration required.
36 templates, one email to unlock
Plug in your details, pick a lapse window + practice type, copy + send. No CRM integration, no setup.
Open the Builder →